Booking & Policies
Reservations & Deposits
Reservation requests are accepted through our website’s availability calendar, by phone, or email. We do not require a deposit to book, but credit card information is collected to confirm your reservation.
Cancellation & Rebooking Policy
We do not allow cancellations; however, we offer a one-time free rebooking option within four months of the original booking date. If you are unable to fulfill your reservation and do not have a new date in mind, we will issue a gift certificate redeemable within 12 months of the original reservation date.
Gift certificate redemption is subject to availability and cannot be used during our peak season months of May and October. Certificates are issued based on the original reservation rate (weekday or weekend). If a gift certificate for a weekday rate is redeemed on a weekend, a two-night minimum stay is required, and additional payment will apply to cover the rate difference.
Check-In & Check-Out
- Check-in: Begins at 3:00 PM
- Checkout: By 11:30 AM
Early check-in requests are accepted but may incur a fee if before 2:00 PM and are subject to availability.
Additional Guests
Rates are based on double occupancy. Additional guests are charged $60 per person, per day. Children under 6 stay free; children aged 7–12 receive a prorated rate.
Pets & Service Animals
Pets are not allowed on the property to maintain a safe and comfortable environment for all guests. However, we welcome service animals and ask that guests notify us in advance if they will be bringing one.
Accessibility
We strive to provide a welcoming environment for all guests. Please contact us in advance with any accessibility needs so we can accommodate you as best as possible.
Quiet Hours & Respect for Nature
To maintain the peacefulness of Snug Hollow and respect our other guests and wildlife, we observe quiet hours from 9:00 PM to 8:00 AM. We kindly ask guests to keep noise to a minimum and enjoy the natural surroundings with care.