Privacy Policy
Snug Hollow Farm (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through snughollow.com and how we use it.
Information We Collect
When you make a reservation or contact us through our website, we may collect information such as your name, email address, phone number, number of guests, and any dietary, allergy, or accessibility notes you provide. A $100 deposit for online bookings is processed securely through Square; we do not store your card details on our servers. If you sign up for our email newsletter, we collect your email address through Constant Contact.
How We Use Your Information
We use the information you provide to process and manage your reservation, communicate with you before and after your stay, accommodate any dietary or accessibility needs, and send marketing emails to guests who have opted in. We do not sell or rent your personal information to third parties.
Who We Share It With
We share information only with the service providers who help us run our business: Square, for payment processing, and Constant Contact, for email communications. We do not share your information with any other third parties.
Cookies
Our website uses basic cookies necessary for functionality, such as maintaining your booking form session. We do not currently use third-party advertising or analytics cookies.
Data Retention & Your Rights
We retain guest information as needed for our business and legal records. You may request access to, correction of, or deletion of your personal information at any time by emailing info@snughollow.com. You may also unsubscribe from marketing emails at any time using the link at the bottom of any email.
Children’s Privacy
Our website is not directed at children, and we do not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Snug Hollow Farm
790 McSwain Branch Rd.
Irvine, KY 40336
info@snughollow.com
606-723-4786